This Privacy Policy explains how MyRestorePro collects, uses, stores, and shares information from visitors who use this website, submit contact or estimate forms, upload project photos, or otherwise request information about property services.
Information we collect
When you submit a contact or estimate request, MyRestorePro may collect your name, email address, phone number, selected service, city or community, project description, communication consent, and any images you choose to upload.
The website may also process limited technical information needed to operate and protect the service, including session identifiers, form-security tokens, request timestamps, browser request information, the page used to submit a request, and a one-way hash derived from the requesting IP address for rate limiting and anti-spam controls.
How we use information
MyRestorePro uses submitted information to:
- Respond to questions and service requests.
- Review project scope, property condition, location, access, and scheduling needs.
- Prepare or discuss an estimate and confirm the next step.
- Contact you by phone, text message, or email about the request you submitted.
- Maintain inquiry and business records.
- Detect spam, abuse, repeated submissions, technical failures, and security incidents.
- Improve website operation, service information, and the estimate-request process.
Uploaded photos and files
Project photos are accepted to help evaluate condition, dimensions, access, materials, damage, or the requested result. Do not upload identification documents, financial information, medical information, private records, or unrelated content.
Temporary image files are removed after form processing. The protected lead record may retain the original filename, request details, and delivery status for business and troubleshooting purposes.
Cookies and session data
The website uses an essential session cookie and similar technical data to keep forms working, generate security tokens, and support anti-spam controls. These tools are used for website operation and security, not behavioral advertising.
How information is shared
MyRestorePro does not sell personal information. Information may be shared with service providers that support website hosting, data storage, email delivery, security, technical maintenance, or other business operations. Those providers may process information only as reasonably necessary to provide their services or comply with law.
Information may also be disclosed when reasonably necessary to comply with a legal obligation, protect rights or safety, investigate misuse, enforce agreements, or respond to a lawful request.
Retention
Inquiry records are retained for as long as reasonably needed to respond, prepare estimates, administer projects, maintain business records, investigate delivery or security issues, resolve disputes, and comply with applicable obligations. Retention periods may vary according to the nature and status of the request.
Calls, texts, and email
By submitting a request and providing consent, you authorize MyRestorePro to contact you about that request using the phone number or email address provided. This consent applies to inquiry-related communications and does not guarantee that a service, price, date, or location is available.
You may ask MyRestorePro to stop non-required follow-up communications. Messages necessary to complete an active request, project, payment, safety matter, or legal obligation may still be sent when appropriate.
Your choices and requests
You may ask to review, correct, or delete information submitted through the website. MyRestorePro will evaluate the request under applicable law and may retain information needed for legitimate business, security, accounting, dispute, insurance, or legal purposes.
You may avoid providing personal information by not submitting a form and contacting the business only through a method you choose.
Security
MyRestorePro uses reasonable administrative and technical safeguards, including form-security tokens, upload restrictions, anti-spam controls, rate limiting, hashed identifiers, and restricted access to application and storage directories. No website, transmission method, or storage system can guarantee absolute security.
Children's privacy
This website is intended for property owners, tenants, managers, and business representatives seeking property services. It is not directed to children, and MyRestorePro does not knowingly request personal information from children through the estimate form.
Third-party websites
The website may link to third-party services or websites. Their privacy practices are governed by their own policies, and MyRestorePro is not responsible for their content or data-handling practices.
Changes to this policy
MyRestorePro may update this Privacy Policy to reflect changes in website functionality, services, technology, legal requirements, or business practices. The revised policy applies when posted, and the update date shown above will be changed.
Contact
For privacy questions or requests, email info@myrestorepro.com or call (727) 692-8167.